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Hotel New Grand | Hotel in Yokohama

| 9.6 (1432 Reviews) |  1 Bathroom
Chinatown Hotel | Hotel New Grand

Hotel in Chinatown, Yokohama

4 restaurants, a bar/lounge, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Hotel New Grand offers 230 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower/tub combination
  • Towels
  • Designer toiletries
  • Bidet
  • Hair dryer
Bedroom
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • In-room massage
  • Egyptian cotton sheets
  • Down comforter
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding
Breakfast
  • 1 bar
  • 4 restaurants and 1 coffee shop/cafe
  • Room service available
  • Minibar
  • Refrigerator
  • Free bottled water
Parking
  • Self parking on site (JPY 2000 per day)
Accessibility
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchairs available on site
  • Wheelchair-accessible business center
  • Elevator
  • Wheelchair-accessible restaurant
Activities
  • Fitness center (discounted access)
Entertainment
  • Cable/satellite channels
  • Flat-screen TV
General
  • Conference space (4736 square feet)
  • Meeting rooms
  • Business center
  • Designated smoking areas
Guest Services
  • Wedding services
  • Multilingual staff
  • Luggage storage
  • Dry cleaning service
  • Daily housekeeping
  • Porter/bellhop
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
  • Refrigerator
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Terrace
  • Garden

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 20
Check-out
Check-out before 11 am
Child Policy
Children are welcome. kids stay free! one child 6 years old or younger stays free, per registered adult, when using existing bedding.
Payment Policy
Self parking fee: jpy 2000 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash safety features at this property include a fire extinguisher and a smoke detector please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Reviews

leronica
Oct 1, 2026 11:05:23 AM
Review Score:   10
Summary: Old Luxury hotel that treats you as if you their VIP. I felt like I was in the 1092s Everything perfect EXCEPT the front desk and breakfast workers should have a couple of people who speak English better.This is just a small issue as im visiting. However, so many misunderstandings because if this. Other hotels usually have this. Location location location. My next stay to the area I plan to spend my entire trip at mew grand. Don't forget. Ferris wheel and cup of noodles museum nearby along with lots of other activities. My son 15yrs old and myself stayed and honestly didn't want to head to our next destination. He loved the water front, Chinatown and lounge area with soda and water. Keep up the great work
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Room Arrangement

Room Info Facilities
[Late Check-in at 5PM] Tower Bay View Double, Non Smoking
Room Size: 366 square feet m2
1 King Bed
[Late Check-in at 5PM] Tower Bay View Double, Non Smoking

General

Square meters - 34, Square feet - 366, Free cribs/infant beds, Number of bedrooms - 1, Ping - 10.29, Bed count minimum 1, Bed count maximum 1
[Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking
Room Size: 344 square feet m2
2 Twin Beds
[Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

General

Square meters - 32, Square feet - 344, Bathrobes, Free cribs/infant beds, Number of bedrooms - 1, Ping - 9.67, Bed count minimum 2, Bed count maximum 2
[Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower
Room Size: 344 square feet m2
2 Twin Beds
[Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

General

Square meters - 32, Square feet - 344, Free cribs/infant beds, Number of bedrooms - 1, Ping - 9.67, Bed count minimum 2, Bed count maximum 2
[Late Check-in at 5PM] Tower Bay View Twin, Non Smoking
Room Size: 344 square feet m2
2 Twin Beds
[Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

General

Square meters - 32, Square feet - 344, Free cribs/infant beds, Number of bedrooms - 1, Ping - 9.67, Bed count minimum 2, Bed count maximum 2
[Check-in 15:00] Run of the House
Room Size: m2
2 Twin Beds
1 Twin Bed
[Check-in 15:00] Run of the House

General

Room and bed type depend on availability check-in, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 2
[Check-in 15:00] Bayside Twin, Non Smoking
Room Size: 344 square feet m2
2 Twin Beds
[Check-in 15:00] Bayside Twin, Non Smoking

General

Square meters - 32.0, Square feet - 344, Free cribs/infant beds, Number of bedrooms - 1, Ping - 9.67, Bed count minimum 2, Bed count maximum 2, Extra bed count 0
[Check-in 15:00] Tower Bay View Double, Smoking
Room Size: 366 square feet m2
1 King Bed
[Check-in 15:00] Tower Bay View Double, Smoking

General

Square meters - 34, Square feet - 366, Sea view, Free cribs/infant beds, Number of bedrooms - 1, Ping - 10.29, Bed count minimum 1, Bed count maximum 1
[Check-in 15:00] Tower Regular Twin, Smoking
Room Size: 344 square feet m2
2 Twin Beds
[Check-in 15:00] Tower Regular Twin, Smoking

General

Square meters - 32, Square feet - 344, Free cribs/infant beds, Number of bedrooms - 1, Ping - 9.67, Bed count minimum 2, Bed count maximum 2
[Check-in 15:00] Bayside Double Room
Room Size: 366 square feet m2
1 King Bed
[Check-in 15:00] Bayside Double Room

General

Square meters - 34, Square feet - 366, Free cribs/infant beds, Number of bedrooms - 1, Ping - 10.29, Bed count minimum 1, Bed count maximum 1
[Check-in 15:00] Tower Side Double Room
Room Size: 344 square feet m2
1 King Bed
[Check-in 15:00] Tower Side Double Room

General

Square meters - 32, Square feet - 344, Free cribs/infant beds, Number of bedrooms - 1, Ping - 10, Bed count minimum 1, Bed count maximum 1
[Check-in 15:00] Grand Deluxe Twin, Non Smoking
Room Size: 360 square feet m2
2 Twin Beds
[Check-in 15:00] Grand Deluxe Twin, Non Smoking

General

Square meters - 34, Square feet - 360, Bathrobes, Free cribs/infant beds, Number of bedrooms - 1, Ping - 10.12, Bed count minimum 2, Bed count maximum 2
[Check-in 15:00] Tower High Floor Suite Double, Non Smoking
Room Size: 689 square feet m2
1 King Bed
[Check-in 15:00]  Tower High Floor Suite Double, Non Smoking

General

Square meters - 64, Square feet - 689, Bathrobes, Free cribs/infant beds, Separate bedroom, Number of bedrooms - 1, Executive level room, Ping - 19.36, Bed count minimum 1, Bed count maximum 1
[Check-in 15:00] Tower Bay View Double, Non Smoking
Room Size: 366 square feet m2
1 King Bed
[Check-in 15:00] Tower Bay View Double, Non Smoking

General

Square meters - 34, Square feet - 366, Ocean view, Free cribs/infant beds, Number of bedrooms - 1, Ping - 10.29, Bed count minimum 1, Bed count maximum 1, Extra bed count 0
[Check-in 15:00] Grand Suite Double, Non Smoking
Room Size: 602 square feet m2
1 King Bed
[Check-in 15:00] Grand Suite Double, Non Smoking

General

Square meters - 56, Square feet - 602, Bathrobes, Free cribs/infant beds, Separate bedroom, Number of bedrooms - 1, Club level room, Ping - 16.92, Bed count minimum 1, Bed count maximum 1
[Check-in 15:00] Grand Suite Twin, Non Smoking
Room Size: 573 square feet m2
2 Twin Beds
[Check-in 15:00] Grand Suite Twin, Non Smoking

General

Square meters - 53, Square feet - 573, Bathrobes, Free cribs/infant beds, Separate bedroom, Number of bedrooms - 1, Club level room, Ping - 16.1, Bed count minimum 2, Bed count maximum 2
[Check-in 15:00] Tower Regular Twin, Non Smoking
Room Size: 344 square feet m2
2 Twin Beds
[Check-in 15:00] Tower Regular Twin, Non Smoking

General

Square meters - 32.0, Square feet - 344, Free cribs/infant beds, Ping - 9.67, Bed count minimum 2, Bed count maximum 2
[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking
Room Size: 344 square feet m2
1 King Bed
[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

General

Square meters - 32, Square feet - 344, Bathrobes, Free cribs/infant beds, Number of bedrooms - 1, Executive level room, Ping - 9.67, Bed count minimum 1, Bed count maximum 1
[Check-in 15:00] Main Building Grand Double
Room Size: 290 square feet m2
1 Queen Bed
[Check-in 15:00] Main Building Grand Double

General

Square meters - 27, Square feet - 290, Bathrobes, No cribs (infant beds), Number of bedrooms - 1, Ping - 8.15, Bed count minimum 1, Bed count maximum 1
[Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking
Room Size: 344 square feet m2
2 Twin Beds
[Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

General

Square meters - 32, Square feet - 344, Bathrobes, Free cribs/infant beds, Number of bedrooms - 1, Executive level room, Ping - 9.67, Bed count minimum 2, Bed count maximum 2
Single Room, Main Building
Room Size: 194 square feet m2
1 Large Twin Bed
Single Room, Main Building

General

Square meters - 18, Square feet - 194, No cribs (infant beds), Number of bedrooms - 1, Ping - 5, Bed count minimum 1, Bed count maximum 1
[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking
Room Size: 688 square feet m2
2 Twin Beds
[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

General

Square meters - 63.9, Square feet - 688, Bathrobes, Free cribs/infant beds, Separate bedroom, Number of bedrooms - 1, Executive level room, Ping - 19.34, Bed count minimum 2, Bed count maximum 2
[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking
Room Size: 366 square feet m2
1 King Bed
[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

General

Square meters - 34, Square feet - 366, Free cribs/infant beds, Number of bedrooms - 1, Ping - 10.29, Bed count minimum 1, Bed count maximum 1
[Check-in 15:00] Tower Bay View Twin, Non Smoking
Room Size: 344 square feet m2
2 Twin Beds
[Check-in 15:00] Tower Bay View Twin, Non Smoking

General

Square meters - 32.0, Square feet - 344, Ocean view, Free cribs/infant beds, Number of bedrooms - 1, Ping - 9.67, Bed count minimum 2, Bed count maximum 2
[Check-in 15:00] Tower Side Twin, Non Smoking
Room Size: 344 square feet m2
2 Twin Beds
[Check-in 15:00] Tower Side Twin, Non Smoking

General

Square meters - 32, Square feet - 344, Free cribs/infant beds, Number of bedrooms - 1, Ping - 9.67, Bed count minimum 2, Bed count maximum 2, Extra bed count 0
[Check-in 15:00] Bayfront Hollywood Twin, Non Smoking
Room Size: 344 square feet m2
2 Large Twin Beds
[Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

General

Square meters - 32, Square feet - 344, Free cribs/infant beds, Number of bedrooms - 1, Ping - 9.67, Bed count minimum 2, Bed count maximum 2
[Check-in 15:00] Tower Bay View Twin, Smoking
Room Size: 344 square feet m2
2 Twin Beds
[Check-in 15:00] Tower Bay View Twin, Smoking

General

Square meters - 32, Square feet - 344, Ocean view, Free cribs/infant beds, Number of bedrooms - 1, Ping - 10, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Hotel New Grand does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel New Grand starts from $169 per night with includes Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Accessibility, Wellness Facilities, Parking, Bar, Child Friendly, Laundry, Air Conditioner, TV, Business Services, Internet, Kitchen, Bedding/Linens, Restaurant, Toiletries, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel New Grand is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel New Grand indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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