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Hotel Majapahit Surabaya - MGallery | Hotel in Surabaya

| 9.4 (350 Reviews) |  1 Bathroom
Surabaya Hotel | Hotel Majapahit Surabaya - MGallery

Hotel in Surabaya

Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Housekeeping is available on request.
Hotel Majapahit Surabaya - MGallery offers 139 accommodations with minibars and safes. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.


An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Private bathroom
  • Bathrobes
  • Separate bathtub and shower
  • Towels
  • Free toiletries
  • Bidet
  • Hair dryer
Bedroom
  • Laptop-friendly workspace
  • Free newspapers
  • Soundproofing
  • Bulk dispenser for toiletries
  • Iron/ironing board (on request)
  • Desk
  • Turndown service
  • Phone
  • Slippers
  • Water-efficient showers only
  • In-room massage
  • Safe
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Rollaway/extra beds (surcharge)
  • Free cribs/infant beds
Breakfast
  • 24-hour room service
  • 3 restaurants and 1 coffee shop/cafe
  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: IDR 223850 per person
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea in common area(s)
  • Minibar
  • Free bottled water
  • Coffee/tea maker
Parking
  • Free self parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Airport shuttle on request
  • Free shopping center shuttle
Accessibility
  • Wheelchair-accessible public washroom
  • Accessible airport shuttle
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Elevator
Activities
  • Zoo
  • Golfing
  • Health/beauty spa
  • Outlet shopping
  • Steam room
  • Shopping
  • Fitness center
  • Billiards/pool table
  • Children's pool
  • Sauna
  • Playground
  • Outdoor pool
  • Full-service spa
Entertainment
  • Cable channels
  • Premium channels
  • 42-inch LCD TV
General
  • Computer station
  • Meeting rooms
  • Business center
  • Ballroom
  • Water dispenser
  • Front-desk safe
  • Gift shop/newsstand
  • Elevator
  • Banquet hall
  • Indonesian
  • English
  • At least 80% lighting from LEDs
  • Local culture & ecosystem education
  • No plastic drinking straws
  • Biodegradable coffee stirrers
  • Reusable cups only
  • Smoke-free property
  • Vegan dining options
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • No plastic soda bottles
  • At least 80% organic food
  • Biodegradable drinking straws
  • No plastic coffee stirrers
  • No plastic water bottles
  • Reusable tableware only
Guest Services
  • Babysitting (surcharge)
  • Soundproofed rooms
  • Snack bar/deli
  • Children's pool
  • Playground
  • Free cribs/infant beds
  • Outdoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Wedding services
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
  • Daily housekeeping
  • Porter/bellhop
  • Turndown service
  • Change of towels (on request)
  • Concierge services
  • Laundry facilities
  • Hair salon
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Rooftop terrace
  • BBQ grill(s)
  • Garden
Spa
  • Steam room
  • Body treatments
  • Aromatherapy
  • Hot tub
  • Massage - deep-tissue
  • Body scrubs
  • Couples treatment room(s)
  • 3 treatment rooms
  • Spa open select days
  • Sauna
  • Manicures and pedicures
  • Facials
  • Reflexology
  • Massage/treatment rooms

Policies

Check-in
Check-in start time: 2 pm; check-in end time: midnight early check-in subject to availability early check-in is available for a fee contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available late check-out subject to availability a late check-out fee will be charged
Child Policy
Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. rollaway/extra beds are available for idr 453750.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately idr 223850 per person airport shuttle fee: idr 340000 per vehicle (one-way, maximum occupancy 4) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: idr 453750.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash safety features at this property include a fire extinguisher this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 9120003560071

Reviews

Michael
Oct 3, 2026 03:23:03 PM
Review Score:   8
Summary: Room was huge. But amenities are old and out dates. Air con in the room not very cold. Sink water flow was slow. Hotel very clean.
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Room Arrangement

Room Info Facilities
Heritage Suite King Bed
Room Size: 614 square feet m2
1 King Bed
Heritage Suite King Bed

General

Square meters - 57, Square feet - 614, Separate sitting area, Garden view, Wheelchair accessible, Number of bedrooms - 1, Ping - 17.26, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Classic Room, 2 Twin Beds
Room Size: 474 square feet m2
2 Twin Beds
Classic Room, 2 Twin Beds

General

Square meters - 44, Square feet - 474, Garden view, Number of bedrooms - 1, Ping - 13.32, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Majapahit Legendary Suite King Bed
Room Size: 1044 square feet m2
1 King Bed
Majapahit Legendary Suite King Bed

General

Square meters - 97, Square feet - 1044, Separate dining area, Number of living rooms 1, Separate sitting area, Pool view, Number of bedrooms - 1, Ping - 29.34, Dining table, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Heritage Suite Twin Bed
Room Size: 614 square feet m2
2 Twin Beds
Heritage Suite Twin Bed

General

Square meters - 57, Square feet - 614, Separate sitting area, Garden view, Wheelchair accessible, Number of bedrooms - 1, Ping - 17.26, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Classic Room, 1 King Bed
Room Size: 474 square feet m2
1 King Bed
Classic Room, 1 King Bed

General

Square meters - 44, Square feet - 474, Garden view, Number of bedrooms - 1, Ping - 13.32, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Presidential Suite, 1 King Bed
Room Size: m2
1 King Bed
Presidential Suite, 1 King Bed

General

Separate sitting area, Garden view, Number of bedrooms - 2, Dining table, Bed count minimum 1, Bed count maximum 1, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Surabaya hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Surabaya hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Surabaya hotel starts from $99 per night with includes Laundry, TV, Transportation/Shuttle, Wellness Facilities, Guest Services, Breakfast, Barbecue/Outdoor Cooking, Pool, Wheelchair Accessible, Bar, Toiletries, Child Friendly, Hot Tub, Kitchen, Air Conditioner, Security/Safety, Business Services, Bedding/Linens, Restaurant, Parking, Balcony/Terrace, Accessibility, Spa, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surabaya hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Surabaya hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.